Customer Service Office Manager Camp Hill, PA

Customer Service Office Manager

Full Time • Camp Hill, PA
Basic Job Duties
Administration
-Coordination of company schedules
-Contract/data entry
-Billings and payment collections

Customer Service
-Fielding customer service calls and emails
-Basic problem solving and policy explanations
-Will work with Head of Sales department for client issues beyond basic customer service scope

Human Resources
-Payroll processing
-Employee files
-Employee adherence to policies

Basic Marketing - Preferred
-Collecting video testimonials from clients at physical locations 
-SEO
-Researching previous successful campaigns to understand what worked, what didn’t and what can be improved
-Reviewing the progress and success of a campaign, making adjustments or pitching ideas for new campaigns as necessary
-Creating editorial and content creation calendars for various media platforms and outlets


Requirements
- Good verbal and written communication skills
- Detail oriented
- Good organization
- Ideally an understanding and fluency in social media and digital platforms (WordPress, Facebook, Instagram, Twitter, HubSpot, MindBody Online)
- Proficiency in Microsoft

Compensation & Perks
$35,000-$45,000/year based on skills and experience
-Free gym membership
-Growth potential within company





Compensation: $35,000.00 - $45,000.00 per year




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Not The Average Personal Training Job

We Give Trainers Clients

We have an entire sales and marketing team that allows our personal trainers to do what they do best - personal training! 

Our sales team funnels new clients to our trainers and we work effortlessly to ensure we're continuously starting new clients at each location through our marketing efforts.  Trainers don't have to solicit their own clients, sell personal training packages or handle any payment issues.  

 

Workout Where You Work
Our team members are able to workout in the training facility for free so they can save on their own gym membership!